Until now, as soon as you gave access to your customer's IT Admin to Onboarding for SSO configuration, you could only follow its progress proactively through our API.
We wanted to enhance your experience regarding this configuration progress.
Previous state
Indeed you weren't able to know if first end-to-end testing could be done or if your customer faced some issues regarding the configuration setup.
As Cryptr wishing to give you the best experience as well as respecting the latest state-of-the-art specifications, we came with two major principles.
What's new?
- We now keep timestamp fingerprints of IT admin success and failure tries on SSO Connection configuration through onboarding process.
- When the IT Admin successfully achieve an SSO connection try, we send you an email notification to inform in aim to start next steps
These features will improve your customer experience with SSO so you don't have to wait impatiently for a successful setup and unwanted follow-ups with your customers.
